See the status
Review customer orders and their progress without assembling updates from separate conversations.
Bring customer orders, distributor stock and fulfilment into one workspace. Know what needs attention before the next round of follow-ups begins.
A standalone platform for distributors.When orders, stock availability and delivery preparation sit apart, people become the link between them. Orbit gives the operation a shared view.
Review customer orders and their progress without assembling updates from separate conversations.
Bring stock and allocation into the fulfilment conversation before promising the next delivery.
Use a clearer view of demand and outstanding work to help plan stock, picking and delivery activity.
Customer, order, status and fulfilment detail sit together. Open the screen to inspect the workspace at full size.
Bring the customer request and its current status into view.
Check stock and allocation alongside the outstanding work.
Keep picking and delivery preparation connected to the order.
Customer Connect gives a distributor’s customers a Horizon Lite experience for more control and insight into their stock and ordering. It helps the distributor see demand in context and plan resources more effectively.
Orbit runs independently. Horizon and Aurora are not prerequisites.
No. Orbit is a standalone distributor platform and operates independently.
It is an optional connection that gives the distributor’s customers a Horizon Lite view of stock and ordering, supporting customer control and distributor planning.
No. Mobile app connectivity is planned for a future release.
Share your distribution workflows, locations and Customer Connect requirements. We will scope the deployment with you and prepare a quotation.
Tell us where customer follow-ups and fulfilment planning take the most time. We’ll start there.